ABOUT OUR WATCH REPAIR SERVICES

Has your watch stopped ticking? Has the gold or silver plating worn off the case? Is the crystal badly scratched? Has the stem or winding crown come off? Has the face become discolored or stained?

Farfo’s Vintage Watches offers reliable and prompt watch repair service for your treasured timepiece.

We employ 3 highly skilled watchmakers with a combined 80 years of experience. We stock a large inventory of vintage watch parts and have access to watch material from many sources. Parts that are impossible to source can be custom made for your watch. We can repair basic manual wind watches or provide more complicated vintage chronograph repair service.

Farfo.com provides the watch repair and restoration services:

  • Overhaul of Mechanical Manual Wind, Automatic, Calendar, Moonphase and Chronograph Watches. We Completely Disassemble, Clean, Oil, Reassemble and Regulate Each Watch
  • Cleaning and Repair of Quartz Watches
  • Watch Crystal Replacement – Round or Fancy
  • Watch Stem and Crown Replacement
  • Balance / Hairspring Work
  • Dial Refinishing Service Including Luminous for Hands
  • Gold, Silver or Rhodium Case Plating
  • Repair of Wristwatch or Pocketwatch Cases
  • Lathe Fabrication of Case Parts Including Case Backs and Bezels

Service of your watch includes complete disassembly and overhaul of the watch movement. All components are ultrasonically cleaned using modern solvents.  Each part is inspected for wear. Any worn parts are repaired or replaced and the watch is oiled/lubricated and reassembled. The watch is electronically timed and tested to ensure it runs accurately for a period of 3 days. We perform overhaul service at a minimum. All other antique watch repair services performed are in addition to the movement service. All watch repair work is guaranteed for a full 12 months from the date of repair. Parts subject to normal wear, such as crystals, crowns, bracelets, etc. are not covered under warranty. Damage due to water, abuse or battery leaks are also not covered. Estimates are free and are usually given within 1 week of delivery. The watch owner only pays for shipping and insurance charges to transport the watch. Once you approve our estimate, simple cleanings usually take from 2-3 weeks. More complex jobs will take longer depending on the amount of work involved and availability of parts.

HOW TO SEND YOUR WATCH FOR REPAIR

Ship your timepiece by insured mail in a well padded box to:

John DiDonato
P.O. Box 183
Franklin Lakes
New Jersey
07417
USA

Include your contact information and a description of the services you would like us to perform. To expedite your service, please also email your watch information and contact / shipping information to us at watches@farfo.com. Watch movement cleaning is the minimum service we perform. We will notify you with an estimate prior to any work being performed. Please make sure you ship the watch well secured inside a sturdy box with plenty of padding surrounding the watch. PLEASE SHIP YOUR TIMEPIECES IN A STURDY BOX WITH THE WATCHES SURROUNDED BY BUBBLE WRAP OR OTHER PADDING. We cannot be responsible for watches that are not packaged properly. Shipping to farfo.com is by the U.S. Postal Service only. We recommend using Express Mail, Priority Mail or Registered Mail with insurance. Please make sure that a signature is required for delivery. For items valued under $1000, we recommend using Express Mail or Priority Mail with Signature Confirmation. For watches valued over $1,000 or for additional security for your delivery, we recommend using Registered Mail with the Delivery Confirmation option which can be insured up to $20,000. Registered mail is the most secure service offered by the U.S. Postal Service. Your parcel will not be mixed with the regular mail. Registered mail is specially handled and signed for at each intermediate point on it’s way to our PO Box. It takes longer to deliver Registered Mail. Check your local post office for details. Our only secure delivery point is our post office box. Federal Express, DHL and UPS etc. do not ship to P.O. boxes. You must use the US Postal Service. Please contact us for additional details.